Hello Flyffers,
We are announcing today that the service of our ticket system will be limited during September 30 2020 to October 4 2020 due to our developers being on holiday for the Korean Thanksgiving (Chuseok). All inquiries that require in-game changes such as, but not limited to, recovering characters, purchase issues, etc. will be dealt after normal business hours on October 5 2020, Korean time.
Please note that if you haven’t received purchases for the 50% Extra Diamonds event due to purchase errors, you will still receive the bonus Diamonds as long as your purchases were made during the event period.
We apologize for the inconvenience this may cause our players and we thank you for your understanding.
Thank you
The Flyff Legacy Global Team