We would like to remind you that this modification to the Terms applies to South Korea only.
■ Main changes
THE DATA WE COLLECT
Data you provide us.
Data we collect from our partners.
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To make the Service more suitable for our players.
To show personalized advertisements.
To keep the Service safe and fair.
To analyze, profile, and segment.
WHO CAN SEE YOUR DATA
Apart from GalaLab, your data can be accessed by others in the following situations:
OTHER PLAYERS AND USERS.
PARTNERS WORKING FOR GALALAB.
Other companies and public authorities.
Advertising and Social Media partners.
YOUR RIGHTS AND OPTIONS
Your other rights.
HOW DO WE PROTECT YOUR DATA
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.
Items of Personal Information collected
We collect the minimum amount of personal information necessary to provide our services.
Using Personal Information
We use personal information for the following purposes, among others, to manage members, provide and improve services, and administer Flyff Legacy and related services
Provision of Personal Information
We do not provide personal information to external parties without the prior consent of the member, except in cases where the member has directly consented to the provision of personal information in order to use the services of an external partner, or where the obligation to submit personal information to the company has arisen in accordance with relevant laws and regulations, or where there is an imminent danger to the life or safety of the user and it is necessary to resolve it.
The period of retention and use of personal information of the recipient is until withdrawal of membership or termination of service, and other storage periods stipulated by the company's internal policies and laws. The Company entrusts some of the tasks that are essential for the provision of services to specialized companies in Korea and abroad, and manages them in compliance with relevant regulations so that the entrusted companies can safely process personal information in accordance with relevant laws and regulations.
Period of Retention and Use of Personal Information, and Destruction
In principle, the Company destroys members' personal information without delay when the purpose of using personal information is fulfilled.
Member's Rights and How to Exercise Them
Your other rights.
You also have the right to objectively explain how we correct, delete, use, and share your data, and to restrict how we use or share your data. We will respond to all requests within a reasonable time after receiving them. If you have a privacy or data use concern that has not been resolved to your satisfaction, you may contact the Korea Consumer Affairs Organization (free of charge) in the country where we are located.
• Flyff Legacy Customer Service - https://galalab.helpshift.com/hc/ko/4-flyff-legacy/
How We Protect Your Data
In processing your personal information, we take the following technical and administrative measures to ensure the safety of your personal information so that it is not lost, stolen, leaked, altered, or damaged.
• Members' personal information is stored encrypted, and when it is necessary to transmit such personal information, it is transmitted securely using encrypted communication.
Rights of Members and Legal Representatives and How to Exercise Them
In principle, the Company destroys the information after the purpose of collecting and using personal information is fulfilled. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the Company will keep the member's information for a certain period of time stipulated by the relevant laws and regulations.
We have designated a privacy officer to handle inquiries and complaints regarding members' personal information.
We also designate a Data Protection Officer (DPO) for users located in the European Union or United Kingdom.
If you need to report or discuss other privacy breaches, you can contact the organizations below for assistance.