Category | Description | 1st | 2nd | 3rd |
Obstructing use of the game for others | Using any of the expressions in the following clauses: | Warning (7 days-muted) | 7 days | 30 days |
(1) Expressions that may offend, insult, or sexually humiliate others. | ||||
(2) Expressions containing curse words, profanity and slangs, advertising, or explicit content | ||||
(3) Expressions that are racially discriminating and gender inappropriate | ||||
(4) Expressions deemed to be aimed at condemning, insulting, or defaming a particular person, group, organization, region, religion, etc. | ||||
(5) Expressions that impersonate the company, its employees, officials, and operators | ||||
(6) Expressions of intent to "boost" accounts or exchange items for cash or other means of goods. | ||||
(7) Any other use of the game system that obstruct the use of the game by other customers. | ||||
※ If the damage caused by the above behavior is minor, a "warning" may be issued instead of a period restriction. | ||||
※ Secondary sanctions may be applied in the event of a first sanction for behavior that targets a large number of users or causes serious offense to the other party. | ||||
Interfering with game operations | (1) Impersonating a GM or claiming to be a Company official to request information or goods from customers. | 7 days | Permanent | |
(2) Spreading false facts or information not officially announced by the Company or GM, causing confusion or damage to other customers. | ||||
(3) Intentionally harming the game's economy by using the game system. | ||||
(4) Harming the image of the service by engaging in behavior that is contrary to social norms or in violation of the Terms of Service and laws. | ||||
(5) Intentionally and/or maliciously interfering with other normal game services. | ||||
(6) Abusing the official social media or customer service by making false reports to interfere with other users' normal game use or interfere with the company's normal game operation. | ||||
Cash Transactions & Attempts | (1) Trading in-game items for cash, real-world goods or services, or items from other games. | Permanent | ||
(2) Trading your game account or characters in your account for cash, real-world goods and services, or items from other games. | ||||
(3) The act of playing a character by entrusting it to another person (i.e. "boosting") in exchange for cash or real goods/services | ||||
(4) Attempting to do any of the things listed in (1) ~ (3) or advertising the same | ||||
(5) The act of advertising a site that brokers each of the favors in (1) ~ (3). | ||||
※ Accumulated sanctions for "attempted cash transactions" may apply "permanent" sanctions | ||||
※ If the "cash transaction attempt" for commercial purposes is repeated , "permanent" sanctions may be applied in the first round of sanctions. | ||||
Unauthorized Programs | (1) Use of any software or device (hardware) not provided or authorized by the Company, such as speed hacks, multiloaders, macro programs, etc. | Permanent | ||
(2) Damaging the game environment by maliciously using applications, programs, etc. not provided by the company | ||||
(3) Tampering with or attempting to hack into the game application to cause disruption or gain an advantage in the game. | ||||
(4) Causing network instability or impairing the gaming environment by using a modified/manipulated game application for abnormal subscription/connection/use, etc. | ||||
(5) Using an unauthorized program to gain unfair advantage by using the game under an individual or multiple identities or in an organizational/collective manner, or making it a business. | ||||
(6) Using a program that may infringe on the company's program copyright, such as changing, damaging, or forging game data or programs. | ||||
(7) Attempts/use of unauthorized programs or unusual play patterns are identified through system log analysis. | ||||
(8) Use of other unauthorized programs other than game applications provided by the Company. | ||||
(9) Repeated patterns of abnormal play that resemble unauthorized program use or are determined to be attempts to use unauthorized programs. | ||||
(10) Producing/selling or promoting unauthorized game-related programs not provided by the Company. | ||||
(11) Sharing/distributing such unauthorized programs even if not for commercial purposes | ||||
(12) Modifying/illegally sharing game applications provided by the company, or sharing/distributing hacking methods of the game | ||||
(13) Distributing/promoting unauthorized programs and their usage to specific or unspecified group of users. |
Update of Sanction Criteria
Last Updated: 387d