Hi, how can we help you?

[July 10] Temporary Maintenance Today!

[Jul 10] Summer Costume Package: Azure Bloom (Limited Time Only)

[JUL 10] 777 Gacha Event and more!

My characters disappeared. What should I do?

What happens when I change device or delete and re-install the game?

I forgot my account login or password...

What are the resources available in-game and what do they do?

How many letters are allowed for the character name?

How do I get and use a Coupon?

How to configure the Auto Potions

How does the Costume system work?

How does the PK system work?

What is gear fusion?

How can I craft non-bound Marbles?

If I upgrade non-bound gear, will it become soulbound?

What is the Cloud Crater?

How to use the Auction House

What are the benefits of joining a Guild?

How do I create a party?

Gacha Probability

What is the VIP level and how do I increase it?

Can I transfer my VIP level to another character?

The game is "lagging", can you fix it?

I am getting disconnected too often...

I can't install the game... Not enough space

Notice of updates to Terms of Service : 2024.02.01

Notice of revisions to our South Korea Privacy Policy : 2023.11.23

Update of Sanction Criteria